Community, whats important and your satisfaction
Service Delivery
| Asset | Service | Frequency |
|
Mowing |
Irrigated grass in town and district parks |
every one to two weeks |
|
|
Sports grounds |
twice weekly |
|
Dryland grass in suburbs |
Once monthly during peak growth. Two to three months rest of the year |
|
|
Barbeque |
Cleaning and maintenance |
Twice weekly |
|
Bus shelter and stops |
Cleaning at district Shops Cleaning at local shops
|
Every second day Weekly |
|
" |
Cleaning (All other areas) |
Every three weeks |
|
Cycle path |
Sweeping |
Every 6 months |
|
Irrigation systems |
Inspections and maintenance |
Monthly |
| Lakes, Ponds, Waterways |
Aquatic weed removal in swimming and rowing areas |
Annually, additional as required |
| " | Litter and rubbish removal | Every 3 months, additional as required |
| Campgrounds | Litter and rubbish removal | Weekly |
| Playgrounds |
Litter and rubbish removal and safety inspections |
Weekly in high use areas Fortnightly in low use areas |
| Town and District Parks | Litter and rubbish removal | Every second day |
| Neighborhood Parks, Pedestrian Parkland, Laneways | Litter and rubbish removal | Monthly and prior to mowing |
| Semi Natural open space, floodways, creek corridors, grassed drains | Litter and rubbish removal | Every 2-3months and prior to mowing |
| Shopping Centres |
District shops - Litter and rubbish removal Local shops- Litter and rubbish removal |
Daily Weekly |
| City high use areas | Litter and rubbish removal | Twice daily |
Fact Sheet
-
Manages 73% of Canberra's land including parks, reserves, plantations and urban open space. The remaining 27% being private property.
- Cleans 88 local and shopping precincts.Neighbourhood shops cleaned weekly with District shops cleaned daily.
- Maintains over 5780 hectares of urban open space
- Maintains 119 public toilet amenities
- Maintains 361 barbeques, in urban parks, rural reserves and campgrounds. Cleaned twice weekl
- Constructs the Floriade horticultural display and other rooadway floray displays.
- Manages 32 Legal graffiti sites, 162 mural art sites and removed 2301sq metres of illegal graffiti and bill posters.
- Manages lakes, ponds and waterways with lakes cleaned quarterly.
- Maintains 489 playgrounds and nine skate parks (comprising seven major and two medium sized facilities).
- Cleans 367 km of cycle paths.Inspected quarterly and swept as required. Repairs undertaken by Roads ACT
- Manages and maintains 7 campgrounds located in reserves, forests and Namadji National Park.
- Re-homes abandoned dogs
- Re unites missing dogs with their owners
- Registers dogs in the ACT.
- Undertakes mowing of over 5000 hectares of grass including town, district and neighbourhood parks, fire zones, arterial roads, suburbs and sports grounds.
- Dealt with 1770 Wasp and Insect identification phone calls
- Dealt with 548 reported Europen Wasp nests and 24 stings reported
- Dealt with 74 reported Bee swarms
- Weed management
- Edging of major roads and footpaths
Surveys
Parks Conservation and Lands regularly seeks community feedback about the management of all of the 
ACTs parks and open spaces (including shopping precincts) as well as feedback on the experiences that are had. Survey consists of 1200 telephone interviews, in-park surveys in most places, and self complete surveys in Tidbinbilla and Namadgi. PCL uses the results for planning, programming, reporting and bidding for funding.
A report presents findings and recommendations arising from the large scale community survey, conducted with ACT residents, in relation to usage and satisfaction with the ACT parks, reserves and open spaces.
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Contact Details
Organisation
Parks and City Services (PACS)
Contact Number
13 22 81
Postal Address
GPO Box 158 Canberra ACT 2601
Facsimile Number
(02) 6207 5366 (Head Office)
Email
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