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Bus accreditation complaints and enquiries

Bus service providers rely on customer feedback to improve the services they provide.

If you have any comments or questions in relation to the accreditation process please let us know.

All users of ACT Bus services may forward written complaints or positive comments to: busaccreditation@act.gov.au

Contact Details

Organisation
Public Transport Policy

Postal Address
PO Box 151
Civic Square ACT 2608

Street Address
Macarthur House
12 Wattle Street
Lyneham ACT 2602

Contact Number
(02) 6207 6259

Facsimile
(02) 6207 7160

Email
busaccreditation@act.gov.au