Accessible Public Transport

This page contains information about Accessible Public Transport in the Australian Capital Territory

Accessible Public Transport in the ACT Action Plan 2009-2012

Accessible Public Transport Action Plan 2009-2012 ( PDF 699Kb)

Accessible Public Transport Action Plan 2009-2012 ( RTF 924Kb)

The ACT Government's Accessible Public Transport Action Plan 2009-2012 was launched on Wednesday 30 September 2009.

An accessible public transport system is essential for people with disabilities.  It allows people to more easily access activities such as education, employment and health and recreational facilities.

The ACT Government undertook a comprehensive review of ACT public transport services and infrastructure in the development of the Action Plan.  It identified many areas where the Government has made improvements to accessibility.  These include:

• meeting the target of 25% of the ACTION fleet being accessible buses and ensuring compliance with future targets
• making bus information more accessible through different formats
• increasing the number of wheelchair-accessible taxis on the road to 26
• the provision of Gold Card free bus travel for people aged 70 and over on ACTION buses
• disability awareness training for bus drivers.

The Action Plan sets out a range of tasks to be undertaken to increase the accessibility of the public transport system including:

• the development of customised Action Plans by public transport and infrastructure providers
• reviewing the number of wheelchair accessible taxis, licences and drivers to ensure response times are satisfactory
• a public awareness/education campaign
• working with other jurisdictions to investigate broad scale safety improvements to secure mobility aids in buses and taxis
• reviewing compliance against Disability Standards for infrastructure such as pathways, lighting and signage of bus stops, interchanges and taxi ranks
• raising awareness about the complaint mechanisms
• investigating financial incentives for passengers and taxi drivers/operators, such as extending free bus travel to people with disabilities.

To obtain a hard copy, audio or large print version of the Action Plan, please contact Justine DeMarco in Public Transport Regulation by email at Justine.DeMarco@act.gov.au or phone 6207 7159.

Other accessible public transport documents: 

• Report on ACT Public Transport Accessible Infrastructure & Services - August 2006( Word 26Kb )
• Wheelchair Accessible Taxis Reference Group Report - September 2005(  Word 309Kb )
• Updated Action Plan for Accessible Public Transport for 2004-2007( RTF 434Kb )
• Large print summary of Updated Action Plan for 2004-2007 ( Word 35Kb )
• Evaluation of the ACT's Action Plan for Accessible Public Transport (June 2003)( PDF 814Kb )
• Action Plan for Accessible Public Transport in the ACT (2000)(  Word 361Kb )

• Safer Travel for Passengers Using Mobility Aids on Public Transport – Brochure – Jan 2009 ( PDF 460Kb)