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Contact Us

You can contact the Department of Territory and Municipal Services using the options below:

Online

Use the online feedback form to submit your questions, comments and suggestions.

Telephone

13 22 81 (AUS) for the cost of a local call
+61 13 22 81 (International) international call rates apply
7am to 8pm AEDT Monday to Friday, 8am to 5pm AEDT Saturday and 9am to 5pm Sunday. Limited service available outside of these hours.

If you require a translator or interpreter, contact us through the Translating and Interpreter Service (TIS) on 13 14 50.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS):

  • TTY users phone 133 677 then ask for 132281;
  • Speak and Listen users phone 1300 555 727 then ask for 132281;
  • Internet relay users connect to the NRS then ask for 132281

Postal address

Department of Territory and Municipal Services
GPO Box 158
Canberra ACT 2601

ACT Government Departments

To contact any department or agency within the ACT Government telephone the Canberra Connect Contact Centre on 13 22 81.

ACT Government Directory

ACT Government departments and organisations